FAQ

SHOPPING INFORMATION

After confirmation of your purchase, we ship and send the product through the way that you have had been selected our shipping official.

It depends on the shipping company that has been selected and the one responsible for the delivery. We provide a group of those responsible for shipping in a group of major cities, and it usually takes from 1 to 3 days for the order to be confirmed.

Currently, contracted shipping companies deliver within Iraq and a group of cities specified on the delivery page.

* You can request delivery outside the country from the store via WhatsApp or call to get quotation about product weight and pricing for international shipping agents who are not currently registered in the store.

You must go back and read the Returns Policy to see the terms of retrieval and replacement, and in the case of a manufacturers defect was agreed to return it is calculated as the value of the shipping company as well as recharging the customer is not the product value is calculated on the client as a political returnable.

PAYMENT & GENERAL INFORMATION

Payment on receipt (Cash On Delivery) is one of the payment methods available on our store, and payment on receipt means that the customer can shop through our online store and choose the product he desires and then make the order and choose the payment method on receipt, which means that the payment process is postponed until The customer receives the product that he ordered online.

And we will send the product to the agreed location (city, neighborhood, house, or another place), and then the payment will be made.

The store provides a delivery service for large quantities in case of ordering and there is a discount of 5-20% on some products. You can directly contact us via the Contact Us page and inquire about the quantities and the discount.

  1. Go to www.worldkeyco.com
  2. Create an account, and start shopping from different market palaces.
  3. Add items from different marketplaces to your basket and checkout.

Yes! You can register and get all the benefit of the platform for free.

You need to click on “Forgot Your Password?” enter your email address or mobile number to receive a password reset link.

You can contact our customer support team through the below address:
Email: [email protected]
Call Center: 00964(751)822-1495
They will be able to support you in the below languages

  • Kurdish
  • Arabic
  • English